Returns & Exchanges
We want you to be completely satisfied with your CAMILLA purchase. If your hand-crafted piece isn't quite right, we offer returns on full-priced items within 30 days of delivery for a refund or store credit.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package Your Garments
Carefully place your items in their original packaging, ensuring all designer tags, security seals, and hygiene liners remain intact.
Affix Shipping Label
Download and print your prepaid shipping label from the portal and securely attach it to the outside of your return parcel.
Drop Off & Track
Deliver your package to the nearest authorized courier location and retain your tracking receipt for confirmation of your return journey.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing